All systems are once again running properly.
All systems running properly
March 8th, 2010SureScripts Error
March 7th, 2010There is a problem with E-Prescribing that will result in an error message in SOAPware RX Manager. We are currently working to resolve the problem.
All systems running properly
March 1st, 2010All systems are once again running properly.
SureScripts Down
March 1st, 2010SureScripts is down currently, we are working to resolve the problem.
SureScripts Service working properly again
February 26th, 2010All systems running Optimally.
SureScripts Authentication Problem
February 26th, 2010We are currently dealing with a SureScripts authentication problem. The service is currently down and we are working on getting it back up and running.
Inclement Weather
January 29th, 2010Due to inclement weather, our support staff is very limited. Please keep support calls to emergency only until 2-1-2009. Currently all systems are running optimally and none of SOAPware’s services have been affected.
SureScript Pharmacies Working again
January 26th, 2010We have found the issue of what was causing the SureScript Pharmacies to fail and have the issue solved. All services should be running optimally as of now.
January 26th, 2010
The server containing the list of SureScript Pharmacies has failed on an update. This will cause new pharmacy lookups to fail. We expect this to be back online in the next hour. This should only affect new pharmacy lookups.
All Services Running Optimally
December 2nd, 2009Emergency Maintenance was finished at 1:15 am on 12-2-2009. All systems are running optimally. If you are experiencing any service issues please call 1-800-455-7627.
